Oppgåvebanken was created as a part of our final delivery in the subject “Design 5 – System Design”. During this subject I worked in a group of five design students. We had chosen to work with education with focus on primary school. The group collaborated throughout the subject, but we had each a subsystem we were responsible for. I had responsibility for the subsystem Oppgåvebanken.
We started the process with mapping the entire system of the primary school, placing the student in the centre of the system. Tools such as stakeholder maps, journey maps and service design blueprint came in handy. We interviewed in total 10 people, consisting of teachers, teacher assistants, parents and pupils. With the insight we gained from these interviews we created a service design blueprint and identified pain points. We chose 5 pain points we thought were the most significant and continued working separately on each of our chosen pain point.
I focused on the pain point “lack of interaction between the schools”. Across the country the teachers are creating classroom activities for the same curriculum without sharing experiences with each other. It is good communication between the teachers within the same school, but almost no communication between the schools. As a result some Facebook groups have been created, but these are unstructured and difficult to navigate. I created a platform to solve this issue, were teachers can share classroom activities and give feedback to each other. I conducted 5 user (2 teachers, pre-service teachers) tests of this platform and the feedback I got was very positive. They all said they would use the platform and I was even asked when it was going to be available.
